testimonials
"When our General Manager resigned 12 months ago, we were recommended to Shine as we needed someone to coach our sales team. We didn't need another fulltime Manager. Karen has the right manner and style to deal with our staff – they just love her! She gets results and can deal with the tough issues. The team is now focused and all moving in the right direction for their own personal career goals and the objectives of the company. Karen makes us all accountable! For me, that's the biggest plus in growing our business."
General Manager, Trace Personnel www.tracepersonnel.com.au
“Karen’s professionalism and motivation has been invaluable to the team. She works through the KPI’s, sets goals and gives great tips on how to be strategic in selling and networking. The results have been amazing and true to the name Shine! Karen certainly makes this happen with the staff!”
NSW Recruitment Manager, Trace Personnel www.tracepersonnel.com.au
My concerns were communicating my transferable skills to the potential employer and Karen proved first class in assisting me with this. After familiarizing myself with Karen’s system it soon became apparent that these leant skills were fundamental in the interview and allowed me to feel confident and in control of the process.
At every stage Karen was truly accountable and professional, she pushed me to explore the themes that would be relevant in the interview and helped me to develop a winning formula that ensured that I got the job. Her literature and tools were helpful in the initial meetings and her experience and industry insight provided me with the answers to my many questions.
On reflection I feel that I wouldn’t have been successful in my application if I hadn’t experienced Karen’s coaching. Her focus, knowledge, ability to convey what was important and adaptability ensured a perfect outcome for me and my future. I can’t talk highly enough of Karen’s services, if you are looking at reevaluating your path I would strongly recommend talking with Karen, her measured approach that was tailored to my specific needs delivered the job I have wanted for so long. A new career in Sales now awaits me and I’ll be sure to go back to my ‘coach’ to keep me on the right track"
Ben Jones,
"Once I heard what Karen's capabilities were, I knew that she would be a perfect fit to fill a deep hole that existed in my growing business. I wasn't wrong. She has quickly taken us back to basics and helped us rethink our entire sales strategy. Her deep sales experience allows her to answer any sales problem we might have, not just operational, but strategic as well. Our sales have significantly increased since we began working with Karen and I have personally recommended her to numerous business colleagues. Finding Karen Andrews was one of the smarter things our company has done in its 4 years of business."
Wendy Visontay, Fruit At Work www.fruitatwork.com.au
"Karen’s work with us has boosted the confidence of our sales staff and given us many new strategies to implement. Karen gives good, practical and common sense advice based on her own wide experience in sales. She very quickly and accurately articulates exactly what is needed to bring the sales team into peak performance." "In the twelve months we have been working with Karen our sales have jumped from $1,560,000 p.a. to a staggering $3,100,000 – an increase of over 100%."Our association with Karen has been one of the soundest business decisions we ever made, and I hope Karen will remain involved with our company on a long term basis."
Roman Pazniewski, Family Home Designers & Builders www.familyhome.com.au
“Karen generates results for clients that I have recommended her to. Using sales systems & strategies that increase sales target and activities. She knows how to get people motivated and through an open approach leads teams to what to achieve more and enjoy the process and great achieve great results.”
Director, Eyecatchers Solutions Pty Ltd
“Karen has been working with my company since August 2007. Her work, ideas and motivation of staff has seen increases in sales of over 25%. I thoroughly recommend Karen and Shine Sales. I am sure Karen’s experience and enthusiasm will help motivate and drive staff in most sales environments.”
Director, Essential Recruitment www.ea.net.au
“Karen has provided sales training to our business on a number of occasions over the last eighteen months. Learning from Karen is always a fun, insightful and motivating experience. She has the ability to quickly get to the heart of the matter and identify issues that leave you motivated to improve. There are always a few 'a-ha' moments! I value both the face to face sessions and the content in her e-newsletters that serve as a good reminder of important issues to focus on to help improve sales. Karen is not only an expert, but great fun to work with!”
Nathan Williams, Enhance Plus www.enhanceplus.com.au
“Karen's first assignment for me was to develop and deliver a Sales training program to my corporate client sales team back in 2005. This project was extremely successful and delivered to the business additional corporate clients and breathed new life into the morale of the sales force. I have worked with Karen on one or two occasions since that time and found her be highly energised, professional and responsive in her delivery. One of the very few trainers that can adapt their approach to fully understanding each team member's weak points and be able to tailor and deliver precisely the right strategy to address them. I recommend Karen to any business that has Sales Team or individuals that have potential but may need to be shown how to realise it.”
Edward Knight
“Karen showed me how to 'sell' comfortably and make the most of sales leads. I know have much more confidence and can talk about my services with ease which of course creates more business opportunities.”
Owner, Intuitive Colour
"Sports people take on coaches to improve their performance. Having Karen as a sales coach has done exactly that for me. Karen has helped me create systems for my daily, weekly and monthly routines. Result: improved time management. I have also used Karen to role play important meetings before I attend. This has produced fantastic results – I am more confident before I walk in the door and any objections they throw at me are not new as I have already been through them during the role play. Karen has also shown me how to analyse my sales figures. So how are they? I am pleased to say I am up 11.84% compared to last year and I am now receiving commissions, something I have never received before."
Business Development Manager, Legalink www.legalink.com.au
“Be warned - only work with Karen if you are prepared to be stretched beyond your normal limits - Karen walks the talk and will get you to do the same. Most business people do not know how to sell - and that includes people with Sales type roles. If they were smart, they would engage Karen. But only if they want to blow their competition out of the water!!”
Tim Callcott, Icon Business Solutions www.iconbusinesssolutions.com
“Anyone in business with sales people should consider the ‘Shine approach’ to selling, regardless of their size or the products they sell. Under the guidance of Karen Andrews and her team, my personal sales figures have grown to over 400%.”
BD Manager, Corporate Housing www.corporatehousing.com.au
“Shine has given me the guidance and fundamentals that have been critical to the increasing growth of my client base. I have no sales experience; the introduction of Shine has doubled my sales conversion rates to date.”
Dave Celep, Enhance Plus www.enhanceplus.com.au
"The best part of the afternoon for me had been “being reminded of the importance of stressing the benefits of my business to others”... I must add that Karen’s “Tips ‘n Tricks” are wonderful tools to apply and I am grateful to Karen for sharing so many skills."
Holly Boydell, The Holly Tree
"I found it a most valuable experience. I spent some years in sales, followed by even more in marketing. However, all those were selling someone else's products, and it's very different trying to sell my own intangibles! So thank you for making me do some work on my own business, for reminding me of several things I'd forgotten, and for teaching me some new things."
L. Swane
