sales audit & review

How effective is your sales process? Does it maximize each and every opportunity that the sales team uncovers?

Businesses experiencing growth often find that many of their current processes are inadequate, inefficient and provide little or no management reporting. Shine can help you develop a comprehensive sales process from lead generation to order fulfillment to customer follow-up.

The sales audit service is used as an objective review of the structure, systems, style, staff, skills, strategy, and shared values of your sales effort, with special emphasis on people and motivation.

We will come in and do a comprehensive audit of your sales processes and systems including interviewing each of your sales staff. We analyse all areas and systems from:

• Lead generation
• Enquiry handling and follow-up
• Lead to enquiry conversion rates of sales individuals and overall business
• Sales Forecasting
• Presentation skills of sales team
• Management Information and Reports
• Customer Database
• Customer Account Management
• Marketing
• Closing
• How the team presents the business to prospects

Click here to make an enquiry or call  02 9437 6500 to discuss your individual requirements.